Privacy Policy

Last updated: August 31, 2025

At Nela Maya, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal details (such as name, email address, billing/shipping address, phone number).

  • Order information (products purchased, payment details processed securely through third-party gateways).

  • Technical information (such as IP address, browser type, and browsing activity through cookies).

2. How We Use Your Information

We use the information we collect for:

  • Processing and fulfilling your orders.

  • Communicating with you about your purchase or inquiries.

  • Sending newsletters or promotional offers (only if you’ve opted in).

  • Improving our website and services.

3. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

  • Service providers (such as payment processors, shipping carriers, and email service tools).

  • Legal authorities if required by law.

4. Cookies

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some parts of the website may not function properly.

5. Data Security

We take reasonable steps to protect your personal information. Payments are processed securely through trusted third-party payment gateways, and we do not store your credit card details.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing emails at any time.

  • Contact us regarding your data or this Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: nelamaya47@gmail.com